Overview
At TurnOn-tech, we specialize in providing premium digital products, including code templates, data tools, DevOps utilities, system design blueprints, and UI/UX kits. Due to the nature of our products being entirely digital and instantly accessible upon purchase, our refund and returns policy differs from that of physical goods.
Digital Product Policy
All sales of digital products are final. Once your order is processed and the product files are delivered or made available for download, we cannot offer refunds, returns, or exchanges. This policy is in place because digital files, once accessed, cannot be “returned” in the traditional sense.
Exceptional Circumstances
Refund requests will only be considered under the following conditions:
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The purchased product was not delivered due to a technical issue on our end.
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The delivered files are corrupted or incomplete, and the issue cannot be resolved after our assistance.
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The product description on our website was significantly inaccurate compared to the delivered product.
If any of the above circumstances apply, you must contact us within 7 days of purchase with your order details so we can investigate and resolve the issue.
Product Previews and Descriptions
We strongly encourage customers to review all product descriptions, features, and preview materials before making a purchase. Our listings are designed to give a clear understanding of what you will receive, ensuring your decision is well-informed.
Unauthorized Distribution
All our digital products are protected by intellectual property rights. Any unauthorized sharing, resale, or distribution is strictly prohibited and may result in legal action.
Agreement
By completing a purchase on TurnOn-tech, you acknowledge and agree to this Refund and Returns Policy.